Jabou Tech

FAQs

Are the published prices current?

We make the best effort possible to keep our posted prices current. However, Jabou Tech reserves the right to make price changes as necessary without formal notice. Website prices are valid provided Jabou Tech has the material in stock for the quantity you wish to order.

If the material is not in stock, our team will provide you with a current quotation. Prices do not include shipping charges, insurance, hazard fees, special packing and/or packaging, duties, taxes, brokerage fees, or other applicable fees or charges.

What is the product availability?

For many commonly-requested products, Jabou Tech maintains a consistent level of stock. However, other specialty products are made-to-order.

To check the availability of a product, please contact Jabou Tech directly and our sales team will be happy to advise you if the material is in stock. If it is not in stock, our sales team can then estimate how long the lead time will be to manufacture the product.

What are your payment terms?

Jabou Tech standard payment terms are Net 10 days with approved credit. To request longer payment terms, please contact our Accounting Department. If you do not have an open account with Jabou Tech and would like to establish credit with the company, you may do so by completing the Credit Application and forwarding it to our Accounting Department.

Payment can also be made via company check, wire transfer, or credit card (Visa, MasterCard, and American Express are accepted.) No orders will be shipped COD and no personal checks will be accepted as payment.

What is the FOB point?

Jabou Tech FOB point is San Antonio, Texas, unless otherwise noted.

How will my order be shipped?

Jabou Tech will ship your order according to the instructions you provide. When no method of shipment is indicated, our team will select the most cost-effective method for shipment based on the product, hazard class, packaging, and the date the product is required to be delivered to your door.

In some cases, products require special packaging due to the hazard involved and the method of shipment. Should your order require any special packaging where additional fees would apply, you will be contacted in advance. In addition, freight carriers like UPS and Federal Express charge their own hazard fees, that will be added to your invoice as applicable for prepaid shipments. No discount is extended on these charges. Noah Technologies utilizes only reliable and reputable transportation companies with a proven track record for on-time deliveries, but we cannot be responsible for their performance.

As a courtesy, Jabou Tech can provide you with estimated domestic shipping costs in order to assist you in selecting your freight carrier. Shipping costs will vary from product to product, and are based on the shipping method selected, packing and/or packaging required, quantity shipped, hazard fees, and the destination. Because of these factors, we cannot give exact shipping costs at the time of order placement, only estimates.

Can I order online?

It is not required to have a current account with Jabou Tech in order to purchase products online. If you are a first time customer of Jabou Tech, our sales team will simply set up an account for you when you place your first order.

Immediately after you place your online order, you will receive an automated confirmation with the details of your order. Once our sales team receives your order in-hand you will receive a formal order confirmation via fax or email from a Jabou Tech sales representative who will provide you with an estimated ship date and additional order details.

All order and company data submitted to us will be kept completely confidential and secure.

Does Jabou Tech sell to the general public?

Due to the potential hazards involved with handling chemicals, Jabou Tech only sells to verifiable companies. If you are ordering from Jabou Tech for the first time, the order will go through an internal verification process before it is filled. All shipments must be made to a company address; Jabou Tech will not ship to residential addresses.